Again with Bell Canada….I loathe thee….

I haven’t freaked about Bell in a long time, so I’m overdue. Let the ranting go forth and conquer.

My house in Paris has an alley way beside it with a neighbour on the other side of it. This isn’t an alley like out of Batman where you are dark and scared and dirty, it’s just a baby street! ;) Behind my house is a little Bell Canada depot or something, with a small supply building a lot where they part a couple work vans at night. Yes, hard to imagine of all the places we moved, it had to be right behind my arch enemies not so secret lair.

In the summer a large, and I mean large almost transport sized truck carrying the enemies supplies comes down our baby street, parks in the Bell parking lot and then decided it would be a swell idea to back out of the alley onto the street the way it came. This is perhaps a good idea if you don’t live on a HILL! If you have a large truck and you back down a hill it stands to reason that perhaps,..ohh I don’t know that the truck bottom is going to go right into the cement main road and you won’t be able to get out. Some moron backs his truck down the alley, blocking my driveway, and the enterance and the main street with the ass of his truck smashed into the pavement of the road. Smooth move. He revs the thing trying to get forward but naturally that wouldn’t work other then shaking my house made of paper to death. It took four hours to move the stupid thing, guys actually came with lumber. HAHHAHA yes I live in the sticks…giant pieces of lumber, to use as leverage. Gee a piece of a tree vs big ass loaded down truck, wonder who’s gonna win. I don’t know how he got out of there I stopped watching after a while but it sure as hell wasn’t wood, I believe it was like a tow truck or something whatever, anyhow point is, you’d think they would go ” hey bubba maybe we shouldn’t try to go down that lane we don’t fit in”.

WRONG! Next problem…

My phone wire…my phone wire is literally going from a pole thirty to fourty feet away at least, through a tree on the Bell Lot property, over the top of my shed, crossing over my clothes line, to the complete OTHER end of my house. Everytime a squirrel runs by I lose my phone, I called about this can you please do something ” No, that is how it is wired, that’s how it stays”

Few days later the limbs of this said tree are hanging all over the hell place again effin up my line. I call to ask if someone will ever come and trim the stupid half dead thing so that I don’t have to worry about it. ” No, we used to have tree trimming services come twice yearly, but we don’t do that anymore, it’s no longer our problem.” Um hello, your property, your problem. I lost again.

One month ago, Im doing dishes (yes only once a month – ha ) and I hear a smash and then look up and see a line and a piece of my house hanging from down across the window. Great. Look out the back door…guess who’s back, the big truck. This time they have used that beast to rip out my low hanging phone wire from it’s obviously well thought out place between the pole and tree. The guy gets outta the truck and stands around looking and then trying to see if anyone has noticed. I go out and stand on the porch and make sure they see me and know I’m home and saw it. The guy must have called someone cause some other little van came and some officialish looking guy came to speak to me. He says to me ” Did you call Bell to ask them to come out and fix it?”

” Um let me get this straight, that truck just knocked out my phone service and Im going to call Bell? Interesting. No I think your going to have to do that for me.” ” Oh yeah I guess that makes sense, sorry ma’am I’ll see what I can do” ” No, don’t see what you can do, do it cause I can’t be here with two babies and no phone all day till someone can be bothered getting over here” I was just a little annoyed. I call Bell to beak, hahahah again they say ” Sorry ma’am that isn’t our problem you’ll have to speak with the people who deliver the items. The company isn’t ours they just supply us” Fine. I called the company cause I had like some insane mission at that point the response ” I’ll see what I can do but Bell won’t give us a key and the code for the front door so we can’t use it for the deliveries.”

GGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGAAAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHH.

So anyhow it happened again today. Truck came, knocked out phone line. I want to launch some kind of DIE BELL DIE protest. I ask you, if nothing is Bell’s problem, then what exactly is. When do they actually have to take some responsibility and DO something? Beyond annoying..Okay I don’t feel better, in fact now I’m just a little ball of pissed off…OH and I’m also find people’s horrible spelling skills annoying.

I saw someones picture album the other day and they had written on the album what the picture was. This woman is like fourty something and she spells absolutely terribly. How do people that spell so poorly graduate? I’m not saying that I’m some spelling and grammer expert but come on, I think the words “ocean”, “Picture” “pyramid” for sake of some examples are tricky. I don’t know I’ve been seeing it a lot lately, people and their terrible spelling. I want to correct them all but then I feel like I’m being mean. HA and the funny things is that my father told me not to say a certain word, because it was incorrect and it would make me seem ignorant, meanwhile his girlfriend can’t spell Ocean! Ha that’s funny..okay I’m done. Not spelling checking in homage to all you shitty spellers out there.

Pass the butter?

16 comments on “Again with Bell Canada….I loathe thee….

  1. What’s with the giant space….sheesh. I likely somehow created that..um okay people pretend that is for dramatic effect and totally planned. ;)

  2. I don’t really think it’s Bell’s fault really.. if I was having fedex deliver something to my house and Fedex drove into your car, I’m not really sure why I should be repairing your car. Obviously if the wire is down Bell should fix that, but I don’t see why Bell is responsible for that truck. Also there could be a whole tonne of reasons why the wire goes Kitty-corner across your yard. You might have alot of stuff along the property line making it difficult to place a ladder?? Anything is possible I guess.

  3. I think you missed the part where she’d previously complained to bell about the low and poorly fastened wire.

    And it’s kitty-cornered because bell techies are a bunch of lazy bastards. and bell knows this, so they don’t bother sending them out.

    Ages ago where I live they moved the phone lines from poles to underground. Bell kindly tossed a wire up from the ground, over the top of my house and down the opposite side of my house. We called, asked them to kindly relocate the lil ‘box’ thingy a handful of times after they had done all this work, and they didn’t. They said "no" flat out. Finally, about 10 years later, I decided to move it myself. Having no telecom skills it took me about 20 minutes… If they had done it right the first time they would’ve saved about 20 feet of cable and the 20 minutes it took them to get the cable OVER my house.

  4. Jontoronto25 – Besides what ssa just said, I realize that Bell is not responsible for the people who drive the truck. They are however for not arranging something so that the front door can be used when it’s obvious the truck doesn’t fit down my alley way is. They are responsible for the tree that is half dead hanging over my roof and messing up my phone service, they are responsible for the wire that is all over the hell place. I pay on average 150 bucks per month. If you gave me 150 a month for a land line, and then an additional 150 for your Bell Cell phone, you should get something back besides bullshit from me. Bell is a multi million dollar biz. They can hire some guy to come and trim a tree, or have someone wire my line like it should be. Even one of Bell’s employees that I see daily said that it’s a stupid set up!

    The best thing about your answer is the fact that ssa DEFENDED me…WOHOOO! I’m in the club ;)

  5. Hahahah they knocked over wires again today. How many times are they going to do this before they change their wiring system…. They changed the wire so it’s not hanging across my roof, however it’s still hanging over the driveway. Again no phone service this morning..sigh..losers.

  6. I’ve noticed a new bell installation technique for new lines.

    It’s called "string-the-wire-from-the-box-up-into-the-nearest-tree-and-use-it-as-a-telephone-pole" I’ve seen it done at a few houses, some times even utilizing 2 or 3 trees.

    Rogers (subcontractors) installers are apparently applying the same technique in some spots too.

    It’s pretty impressive the sheer laziness of these installers, and their parent companies willingness to do the job properly.

  7. It’s utterly pathetic. I’m still trying to figure out how Bell thinks that it’s not responsible to care for the tree that is on it’s property. I think one night I shall do a covert mission and just cut half the thing down. :) I’m a lovely girl aren’t i? lol

  8. I’m not sure where you live, but most cities are governed by by-laws which state the Property Standards which must be upheld by property owners. In Hamilton it is By-Law No. 03-117 under the Property Standards Act No.19(7) Deals with Trees…which states "Trees or parts thereof that have expired shall be removed or maintained in a condition which is not hazardous to persons expected to be on or about the property. Thus, if the tree is poorly maintained and it caused damage to your property through hazardous means, and I think a part of your house coming off is quite hazardous enough, (and could’ve hurt you or your children if you had of been under it at the time) then they should be liable for the damage & repair costs. All companies are covered by insurance for just this sort of thing. If they refuse to cover the costs and fix it properly I’d threaten to take them to small claims court…that should get their brows sweating. Good luck!

  9. I initially signed up for Bell as I was in a commecial building and we didn’t have any other options for internet. I didn’t have to much problem initially other than I was paying much higher rates than I should. I signed a year contract. After about a 2 years and 3 months I moved locations to a new place that included internet (ya!), so I call Bell to cancel my service. 30 mins waiting before I get a customer service rep. It is at this time that they tell be I am still under contract and there will be a penalty of 3 months. I am like “What? I only had a year contract” they then inform me that my contract AUTO-RENEWS every year, so I am now on the hook for 3 months of service. I ask to speak to a manager, I am put on hold for another 20 minutes, then the operator says that a manager isn’t available, and that if I like I can get a manager to call me back within 72 hours. I tell the guy I don’t want to wait and to just send me my bill (I gave up at that point.) So I wait for the final bill, and nothing shows up in the mail. I call them again a month later to request my final bill, and for them to send me a box or something so i can send them there modem back. They tell me that they have been sending my bills to the old address, the one I told them I was moving from and would never ever be going back to, so I give them my new address (again). 3 months later I get a call from there collection department for the bill. I tell them I have been waiting for the bill and it was never sent to me. They respond coldly with some vague thing saying must have been a computer glitch or something, and they tell me they are charging me late fees on the bill I never got. I ask them where they have been sending the bills, and of course it is still my old address, so again i give them my new address. All in all a total bunch of useless tools. I will NEVER deal with Bell again!

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